Hier finden Sie die ITIL-Begriffe - Buchstabe C

Anmerkung: Wenn Sie in der Begriffsdefinition am Beginn eingeklammerte Schlagworte wie (Service Operation, Service Design oder Continual Service Improvement etc.) finden, so zeigt das, aus welchem Buch von ITIL v3 der jeweilige Begriff stammt.

Hier die Begriffe zum Buchstaben C

• CAB - Change Advisory Board
• Call
• Call Centre
• Call Type
• Capability
• Capacity Management
• Capacity Plan
• Capacity Planning
• CAPEX
• Capital Item
• Capitalization
• Category
• CCM Component Capacity Management
• Certification
• CFIA - Component Failure Analysis
• Change
• Change Case
• Change History
• Change Management
• Change Model
• Change Record
• Change Reguest
• Change Schedule
• Change Window
• Charging
• Chronological Analysis
• CI Configuration Item
• CI-Type
• Classification
• Client
• Closed
• Closure
• CMDB
• CMIS Capacity Management Information System
• CMM
• CMS Configuration Management System
• Code of Practice
• Cold Standby
• Component CI
• Concurrency
• Confidentiality
• Configuration
• Configuration Baseline
• Configuration Control
• Configuration Identification
• Configuration Management
• Continious Availability
• Continous Operation
• Continual Service Improvement
• Continuity Management
• Continuity Plan
• Contract
• Control Perspective
• Control Processes
• Core Service
• Core Service Package
• Cost
• Cost Benefit Analysis
• Cost Centre
• Cost Effectiveness
• Cost Element
• Cost Management
• Cost Type
• Cost Unit
• COTS
• Countermeasure
• Course Corrections
• CRAMM
• Crisis Management
• CSF Critical Sucess Factor
• CTI - Computer Telephony Integration
• Culture